Customer Support – OPT Malaysia

CONTACT US

Email

store@oneplustwo.my

Phone

(+60) 13 - 392 5941

Customer Support Hours

Monday to Friday: 9:00am - 6:00pm MYT

Saturday: 9:00am - 1:00pm MYT

Sunday/ Major Holiday: Closed

Join Us

careers@oneplustwo.my

FREQUENTLY ASKED QUESTIONS

How does the payment process works?

Payment for purchase on the website can be made in the form of VISA debit card and FPX Online Banking.
Our website offers ATOME for pay in 3 easy instalments, perfect for when you'd like a little flexibility.

Where do I check tracking for my orders?

Tracking numbers will be sent through emails for each purchase.
Orders can be tracked directly using the tracking numbers provided.
If your orders take longer than 7 days to arrive, kindly approach us for further process.

Is there any possibilities of cancelling my orders?

Please be informed that all sales are final.
Cancellations are strictly prohibited once orders are made.

How to know which size should I buy?

Kindly refer to the size charts provided for each products.

Are there any restocks for previous releases?

Please be informed that each collection released by us is only release once.
Once it is sold out, there will never be restocked.