CONTACT US

Email

store@oneplustwo.my

Phone

(+60) 11 - 199 11170

Customer Support Hours

Monday to Friday: 9:00am - 6:00pm MYT

Saturday: 9:00am - 1:00pm MYT

Sunday/ Major Holiday: Closed

Join Us

careers@oneplustwo.my

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FAQ

How does the payment process works?
  • Payment for purchase on the website can be made in the form of VISA debit card and FPX Online Banking.
  • Our website offers ATOME for pay in 3 easy instalments, perfect for when you'd like a little flexibility.
Where do I check tracking for my orders?
  • Tracking numbers will be sent through emails for each purchase. 
  • Orders can be tracked directly using the tracking numbers provided. 
  • If your orders take longer than 7 days to arrive, kindly approach us for further process.
Is there any possibilities of cancelling my orders?
  • Please be informed that all sales are final.
  • Cancellations are strictly prohibited once orders are made.
How to know which size should I buy?
  • Kindly refer to the size charts provided for each products.
Are there any restocks for previous releases?
  • Please be informed that each collection released by us is only release once.
  • Once it is sold out, there will never be restocked.